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We do not have a minimum order. However, orders under $49 may not qualify for special offers like Free Shipping to the continental United States.
Shipping cost depends on the shipping method, shipping carrier, and your location. If your shipping address is in the continental United States, and if your order is over $49, and if your order does not include any oversize or special parts, shipping should be free. However, the only way to know for sure is to add parts to the cart and use our shipping calculator.
Additionally, any oversized parts may be shipped by freight, meaning that there may be additional fees with your order.
When placing your order online, please use the shipping tool to figure out the shipping cost.
Standard methods are ground, 2nd day, next day, and freight (for large items).
We ship via UPS, FedEx, and USPS. If you have a preferred shipping method, let us know when you place your order. Otherwise, we’ll use our discretion to select a carrier.
In most cases, yes. Give us a call to place a rush order at 905-825-9334.
Most orders are processed and shipped within one business day. Special orders and out of stock/back ordered parts will take longer.
Shipping time depends on the carrier and method of shipping you selected at checkout, but UPS typically takes 2-5 days.
Yes. As soon as your order is ready for shipment, you’ll receive your tracking number via email.
Your credit card will be charged once you submit your order online.
If you’ve ordered an out of stock or back ordered item, we’ll contact you with the estimated date of arrival and place your order on hold. Once the back ordered item is ready to ship, we’ll email you with tracking information.
Parts shipped to multiple addresses will need to be placed as different orders. For help with this, please call 905-825-9334.
Yes, but please be aware that shipping rates to these locations is higher.
Some carriers do not ship to PO Boxes or APOs/FPOs, so please call us to confirm shipping to one of these addresses.
Of course. We even have a warehouse in Canada. Canadian customers will receive packages from our Oakville, Ontario location, so no additional fees are charged.
Absolutely! All international customer orders are sent via postal or courier, depending on the parts ordered. Once EuroSport Tuning has received your order, we will send you an e-mail with your options for shipping and will include the cost of shipping and estimated time of delivery.
Yes, we can ship hazardous items.
Yes, but be aware oversized parts are shipped by freight, meaning shipping costs are much higher.
We hope this never happens, but if it does, please contact us right away at email@example.com so we can correct this for you.
It’s your responsibility to inspect your package for damage before accepting or signing for delivery. Refuse to accept the delivery if a driver attempts to give you a damaged package.
If a damaged package was dropped off, promptly call the shipping / courier company to start the claim process. Please also contact EuroSport Tuning at 905-825-9334 or firstname.lastname@example.org. If you need help, we will gladly assist you with filing a claim. When in stock, we will replace lost or damaged merchandise as soon as we receive the appropriate claim number from the shipping company.
If you have any questions about fitment, please contact us prior to ordering. We're happy to help you order the correct part for your vehicle.
If we sent you the wrong part, we’ll make it right. If you ordered the wrong part, you’ll need to return it to us within 30 days. Please see our return policy here.
Most orders leave our warehouse in 1-2 business days, so contact us right away if you need to change your shipping information. If your order has already been processed, you'll need to contact the carrier to update your shipping adddress.
Prior to ordering, please ensure you have a secure place to have your package delivered. Unfortunately, the carrier is not responsible for a package after it’s delivered, and we do not cover loss after delivery.
If the package never reaches you, please refer to the tracking information. We have the tracking information too and will see where your package was delivered or if there was a delivery delay.
Refusing a shipment means the order will be returned to us, which can delay a refund. If you'd like to return your part, accept the shipment and follow our normal returns process.